Privacy Policy
Last Updated: January 2025
1. Information We Collect
When you contact us through our website, we may collect:
- Your name
- Email address
- Phone number
- Project details you provide
2. How We Use Your Information
We use your information solely to:
- Respond to your inquiries
- Provide quotes for services
- Schedule and complete projects
- Follow up on completed work
We do NOT sell, rent, or share your information with third parties for marketing purposes.
3. Data Storage and Security
Your contact form submissions are sent directly via email. We do not store personal information on web servers. Email communications are protected by industry-standard encryption.
4. Cookies and Analytics
We use Google Analytics to understand website traffic and improve user experience. Google Analytics uses cookies to collect anonymous data about:
- Pages visited
- Time spent on site
- General location (city level)
- Device and browser type
This data is anonymous and cannot identify you personally. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
5. Your Rights (PIPEDA Compliance)
Under Canadian privacy law (PIPEDA), you have the right to:
- Know what personal information we have about you
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent for data processing
To exercise these rights, contact us at: Loading...
6. Third-Party Services
Our website uses:
- Google Analytics - Website analytics (Privacy Policy)
- GitHub Pages - Website hosting (Privacy Policy)
- Cloudflare - CDN and security (Privacy Policy)
7. Contact Form Security
Our contact form uses mailto: protocol - your message is sent through your email client. We do not intercept or store form data on web servers.
8. Data Retention
We retain customer information only as long as necessary to provide services and comply with legal obligations. Typically:
- Quote requests: 1 year
- Active projects: Duration of project + 2 years
- Completed projects: 7 years (for warranty purposes)
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from children.
10. Changes to This Policy
We may update this policy occasionally. Changes will be posted on this page with an updated "Last Updated" date.
11. Contact Us
For privacy questions or concerns, contact:
Gemini Home Improvements
Email: Loading...
Phone: Loading...